Terms and Conditions

 Definitions

‘Road Trip Materials’ means the generic routes, guides or digital map provided by Us to You.

‘We’ or ‘Us’ means Wanderlust Camper Co Limited, a company incorporated in England under number 10788492.

‘Website’ means www.uncoverbritain.com

‘You’ means a user of the Website.

1. Application of conditions of use

By accessing or using any part of the Website, You agree to be bound by the following conditions of use. If You do not wish to be bound by these conditions, You may not access or use the Website. By using our Website, You are deemed to have accepted these terms.

2. Copyright, trademarks and database rights

We own all intellectual property rights in and to the Website (including the database, design, text, graphics and layout), the names and the registered trade marks “Uncover Britain Road Trips", "Wanderlust Camper”, “Wanderlust Campers” and “Secret Stays” ("the Marks") and You agree not to use or copy the same or any part thereof without our consent. In particular, You acknowledge that we own all rights, including trademarks, servicemarks and allied rights in and to the Marks.

3. Disclaimer

(a) We cannot be held responsible for any errors or inaccuracies in information included within the generic routes, destination guides or digital map provided by Us to You.

(b) The appearance of a listing in the Website, online, or an introduction made by us does not necessarily imply our approval or recommendation and You must make adequate enquiries yourself to ensure that You are happy with the transaction, particularly where it is a hire or purchase of a vehicle and the services that are to provided to You.

(c) You are entering into a contract with the business or organisation that is selling the product or service to You. Our service with You is limited to providing a signposting Service only. As such, we are simply an introducer. You must make sure that the product or service provider with whom You contract, and their services, are suitable for Your needs.

(d) We accept no liability for any transactions which take place between You and the product or servicer provider or any parties listed on the Website.

(e) If a dispute arises between You and the product or service provider You must arrange to settle that with the product or service provider directly.

4. Road Trip materials

1. We own all intellectual property rights, including but not limited to copyright in the Road Trip Materials.

2. The Road Trip Materials are not bespoke to You, but are generic in theme and content. You must therefore ensure that they meet Your needs and requirements before You purchase access to them, as We accept no liability, and will provide no refunds once a purchase has been made.

3. The Road Trip Materials shall be provided to You by way of accessing online membership pages, accessed via the username and password you have chosen. You are responsible for ensuring that You provide us with Your correct email address.

4. The Road Trip materials are licensed to You to use. The licence fee is payable via the website. The licence is non-transferable and non-exclusive. You may not reproduce, copy, repackage, licence or resell the Tour Materials. They are for Your exclusive use only.

5. Access to your chosen materials is time limited to the period you have selected at the time of purchase, on an annual subscription and the licence granted hereunder is expressly for this duration.

6. For cancellation and refund policy please see 8. Cancellation and refunds below.

7. We reserve the right to update and upgrade the Tour Materials as we continue to develop our product and provide a better service.

5. Feedback

(a) We invite feedback and reviews from customers who have purchased our online materials, pursuant to our Services.

(b) If You provide a review or feedback, You undertake to ensure that any such reviews and comments submitted or posted by You to the Website shall be made respectfully, responsibly and genuinely.

(c) You warrant that any feedback or reviews submitted by You are:-
(i) a true and genuine reflection of Your reasonable opinion;
(ii) not defamatory in any respect;
(iii) lawfully made;
(iv) submitted on the basis that they are for publication and You hereby grant us an irrevocable licence to publish and reproduce on the
Website any written material submitted by You.
(d) You hereby undertake to indemnify us against all and any claims, expenses, demands and losses brought against us or suffered by us arising out of any written material submitted by You to us.

6. Payment & Fees

1. Payments made via the Website.

2. Payment for the Road Trip Materials shall be made in full on the Website.

3. Payment for our Services shall form part of the overall Road Trip Materials fee paid by You.

4. All payments shall be inclusive of VAT at the prevailing rate.

5. To avoid doubt, any payments to us to do create or imply a contract between us over and above that which is set out in these terms for the Service.

6. Billing takes place by our 3rd party provider, Stripe. Stripe is a data processor where it is facilitating payment transactions on behalf of and at the direction of a Business User. For more information on how they process data, please visit here. Therefore, we at UncoverBritain do not hold your billing details and only have access to a customer ID and the last 4 digits of your card, for security reasons.

7. Warranties

(a) We warrant that we will use all reasonable skill and care in providing the Services to You.
(b) Because of the nature of the Internet, errors and omissions do occur and we do not give any other warranties in respect of the Website.
(c) We make no warranty that the Website will be available to use at all or without interruption. We may take down the Website at any time for any reason and may change the contents of the Website without having to notify You of those changes.
(d) You warrant to us that You will at all times comply with the Vehicle Owner’s terms and conditions in respect of their hire to You of the campervan or motorhome.

8. Cancellation and refunds

PLEASE READ THIS SECTION CAREFULLY

1. Our cancellation policy is as follows: If You purchase any Road Trip materials from the Website, You may cancel the order any time, however You will not be entitled to a refund of the price paid for the Road Trip Materials save where set out in in 8(5). This is because the Road Trip Materials are accessible to You by immediately after You have made Your payment via the Website and, accordingly, You will receive the benefit of Your order straight away. By placing Your order for the Road Trip Materials via the Website, You are instructing us to provide them to You straight away and, accordingly, Your right to cancel will not apply.

9. Limitation of Liability

1. We will use our reasonable endeavours to remedy faults in the Website.

2. We will have no liability to You for any losses, damages or expenses arising from Your use or inability to use or access the Website or from any action taken (or refrained from being taken) as a result of using the Website.

3. The maximum aggregate liability we will have to You for any losses or damage You suffer as a consequence of our failure to perform the Services shall be the lesser of

   1. an amount equivalent to 10% of the fee payable for the Road Trip Materials; or

   2. £2.50.

4. Notwithstanding the above provisions of this clause 9, our liability will not be limited in the case of our fraud or for death or personal injury caused by our negligence, nor for any other matter which it would be unlawful for us to seek to limit our liability for.

10. Validity

If any provision in these terms and conditions are deemed or found by any competent court or authority to be invalid or not binding, we agree that such provision shall be severable from the rest of these terms and conditions which shall remain fully in force.

11. Privacy Policy

The information that You provide about Yourself to us will only be used by us in accordance with our privacy policy. Please read the privacy policy carefully and if You have any questions please email hello@uncoverbritain.com

12. Links

i) Any links to other websites and resources on this Website are to websites provided by independent third parties provide these sites and we are not responsible and shall not be liable for the availability or content of these outside resources.

ii) Uncover Britain may receive affiliate compensation for some of the links included at no cost to you if you decide to purchase via the link. Purchases are tracked via unique links and / or cookies. You are asked to agree to this upon entering the website (and very 30 days, or less if your cookies are deleted). The cookie agreements states if you do not agree to this, please do not use the site and close the browser.

13. General

(a) These terms and conditions, together with the Privacy policy and any additional terms on the Service (which must be agreed between us in writing), represent the entire terms agreed between us in relation to its subject matter.

(b) These terms and conditions shall be governed by English law.
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(c) We may update these terms and conditions at any time and without providing notice to You. Please ensure that You check this page often to ensure You are aware of the current terms and conditions.