Online check-in

    Complete the following to process your insurance and confirm your eligibility to drive. 

    Please read these notes before commencing:
    • The information you provide here forms part of your CAMPERVAN HIRE AGREEMENT therefore you must complete accurately.
    • You must complete between 21 days and 72 hours prior to pick up date*. The earlier the better in case there are any issues with getting the required documents, they might be in your partner's name or you've accidentally your licence (this does happen!).
    • We need a minimum of 72 hours to  process so we can refer to the insurers if it's required (during their office hours).
    • * Late availability reservations are the only exception to the 72 hours required period and we will have agreed this with you prior to your reservation.
    • If you cannot supply the correct identification as specified - we cannot insure you for the hire and therefore you will be unable to undertake the hire, and as the correct identification is a condition of hire, you will not be entitled to a refund. 
    • If there are any issues with supplying the correct identification, please do not delay in getting in touch so we can provide assistance. 
    • Grab the documents, a cuppa and take 10 mins to upload and verify your eligibility to drive below.
    • 2nd driver? Simply repeat the process below on a separate check in using the same link. 
    • Documents required can be uploaded as either a PDF, JPG or PNG file. They can be either scanned copies or a photo. You are welcome to pop a Post-it note over any sensitive data!!! We only need to to see the headed paper / date and your name and address. Our system is passworded and secure, in accordance with GDPR, our Privacy Policy and Data Policy. 
    • You must bring the originals on the day as we are required by our insurers to verify originals. 
    • Please understand that we ask for your identification in advance to remove the uncertainty of bringing incorrect originals on the day and the risk of any issues and being refused, peace of mind that insurance is in place, less paperwork on the day (so you can get away quicker!), our staff have less items to handle from a health and safety point of view, and you are then free to turn your attention to your holiday planning and packing.  Thank you in advance for your understanding. 

    REQUIRED IDENTIFICATION: PLEASE PROVIDE 2 FORMS OF ID: (Name and address must match drivers licence)

    - Either 2 primary forms of proof
    - Or 1 x primary and 1 x secondary proof

    PRIMARY form of proof: What is acceptable:-

    • Electricity*
    • Water*
    • Gas*
    • Broadband/Landline*
    • Council tax
    • TV licence*
    • Bank Statement*
    • Credit card bill / statement*
    • Mortgage statement
    • Polling card
    • HMRC self-assessment / tax credit*

    * Dates less than 90 days old

    Secondary Proof of Address:
    • Student loan
    • Shotgun licence
    • Payslip
    • Mobile Phone Bills
    • Pension letters
    • Car Finance Statement
    • Loan Statement
    • Property deed

    What is declined:-
    • Any document relating to insurance.
    • Any document that does not meet the above mentioned criteria


    We cannot accept any mobile phone bills, any document relating to insurance or anything else that is not listed above. If you cannot supply these items, we MUST refer to the insurance company for their permission on a case by case basis and this process may take up to 72 hours. 

    For more details on what is included and what is not, hints and tips, including if you are paperless - please visit: Click here to view (opens in a new window). 


    ONLINE CHECK IN
    Your booking details:
    Your  details: (complete every field in the address fields below even if it is with a repeated line)
    Driver's eligibility:
    If you are not able to confirm all of the eligibility requirements,  please provide more details in the comment box on the right and we will supply to the underwriters for referral.  
    ​Eg. Provide details of points, claims or medical issues
    Driver licence details: 
    Max file size: 20MB
    To get your licence check code click here (opens in a new window)  
    PLEASE NOTE THE CODE IS CASE SENSITIVE - PLEASE ENSURE YOU ENTER CORRECTLY                  
    If you are having difficulty getting your Driver's check code, please  provide your National Insurance for us to obtain the check code for you.  NB. Not required if you supply a valid driver's check code         
    Please confirm that your driving licence and the identification you are about to provide have the same name and address details on each - ie that your name and address have not changed. If they do not match, please contact us PRIOR to forwarding your licence on to DVLA for updating. 
    If you have recently changed your name, please include supporting evidence within the additional documentation section below. 
    ​
    If you have recently changed your name or address, please include supporting evidence within the additional documentation section below. 
    For additional guidance on identification if required - please click here
    Primary identification:
    Eg. 'gas bill'
    ✔     Electric, gas, water, broadband, landline bill
    ✘ Insurance
    Max file size: 20MB
    Secondary identification:
    Max file size: 20MB
    Eg. 'credit card bill'
    ✔     Credit card bill, bank / mortgage statement, TV package, council tax statement
    ✘ Insurance
    Supporting documents if ITEM 1 & ITEM 2 ABOVE ARE NOT ABLE TO BE SUPPLIED:
    If you have confirmed above that the name and address on your licence above matches then you do not need to complete this section.
    Max file size: 20MB
    If you have not been able to confirm above that your name and / or address does not match from your licence to your documents, please provide supporting evidence for referral. Eg, if you have moved house within 3 months or changed your name, please supply an in date bill for your previous address or a wedding certificate for example
    Full terms and conditions of hire that form booking are available here 
    The campervan rental agreement to be signed on pick-up day is available here

    To complete online check-in, please agree to the following: 

When you press SUBMIT you will see a notification above saying 
'Thank you. Your information has been submitted'
See example below here: (This will appear at the top of the page under the title)

We usually respond within an hour or so. If you have not heard back from us within one working day, please check with us that we have received your check-in details. 


PEACE OF MIND - BOOK WITH CONFIDENCE

Our campers for rent are fully insured for careful drivers. We're an award-winning, 5* customer rated family business. Please visit our reviews page and read more about our awards here. 
​

Unique, fun campervan hire. 

Unique campervans available to hire from Gloucestershire, straddling the Herefordshire & Worcestershire border.
​ Ideal for exploring the three counties, the Forest of Dean, Malverns, Brecon Beacons, Gower & Cotswolds.
You are welcome to take our campervans around the UK.

T: 0345 388 9958
info@wanderlustcamperco.com

Wanderlust Camper Co Ltd, Registered office: 2 Dowles Cottages, Dymock, Gloucestershire, GL18 2AF. Company number 10788492
Wanderlust Camper Hire ® COPYRIGHT: All text, photos and videos are copyright by Wanderlust Camper Co Ltd, the relevant organisations and the destination's tourism boards, all rights reserved. Unauthorized use without express and written permission is strictly prohibited. Road trip and tour itineraries are property of Wanderlust Camper Co. 
​

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